F.A.B Van & Taxi Accessories Limited is totally committed to providing services that meet our customers’ needs and expectations.
We shall ensure our services meet all applicable statutory and regulatory requirements.
Through our QMS we shall:
- Apply a ‘Risk Based Thinking’ approach throughout our business and set in place controls to eliminate or reduce the impact of those risks.
- Identify opportunities to improve our business and set appropriate targets and objectives for our business.
- Ensure that our employees are focussed on customer service and competent to deliver the services we provide.
- Implement a framework for monitoring and reviewing our performance.
It is the responsibility of every employee to contribute to the quality system to ensure the continued provision of a quality service, to the complete satisfaction of our customers.
Our aim is to ensure the customers journey is fast and efficient from beginning to end to ensure the customer has confidence in the services and products we supply.
This policy is a controlled document and shall be reviewed and amended where applicable, to ensure that it remains relevant to the Company’s business activities.